Frequently Asked Questions
Do I need prior experience?
No. Our Beginner Path starts from core fundamentals: values, edges, and simple forms.
What materials do you recommend?
Minimal palette, quality brushes, and solvent-free mediums. Detailed lists appear inside each course.
How is feedback delivered?
Written critique with annotated diagrams focusing on design decisions.
Are there studio sessions?
Yes—Studio format courses include live sessions with concise demos.
Can I download lesson videos?
Yes, for courses marked “download enabled.” Otherwise, streaming is available with offline-friendly notes.
What is the weekly time commitment?
Expect 2–4 focused hours weekly: short demos, targeted studies, and one critique iteration.
Do you provide certificates?
Yes—upon completing all required assignments and passing the final review.
Are courses suitable for digital painters?
Absolutely. We stress underlying design principles that transfer to any medium, including digital.
What is your refund policy?
Full refund within 7 days of purchase if less than 20% of the content has been consumed.
How long do I retain access?
Lifetime access for self-paced courses; cohort and studio sessions include 6 months of replay access.
Do you ship materials or kits?
We do not ship kits. We provide vetted supplier lists by region and budget tiers.
What if I miss a live session?
Recordings are posted within 24 hours, alongside key timestamps and resource links.
Do you offer captions or transcripts?
Yes—captions are available for all core videos, with downloadable transcripts for most courses.
How do I contact support?
Email support at [email protected] or call +1 202-555-0176. We reply within 1–2 business days.